FAQ

In order to open your account, please navigate to the top right corner of your screen and click on the Sign Up button. Follow the instructions and fill in your data correctly. Once you verify your email, you will be able to enter your Booyaa dashboard.

Our service is available to all persons who are at least 18 years old. For further details and legal information, please read our Client Agreement.

If you cannot remember your password, please navigate to the top right corner of your screen and click on the Login button. After that, click on the Forgot password link and follow the instructions. Please note, that you need to enter the email address that you have registered with. Once the steps are completed, we will send you an email with your password.

Please log into your Booyaa account. Click on your name on the top of the screen and choose “My Profile”. From the menu choose “Password”. Fill in the requested fields and your password will be changed.

Currently, we accept deposits made with GBP or EUR.

Log into your account and from the menu to the left, navigate to the “Bank Details” section. There, you can fill in your bank details which will be used for your ingoing and outgoing transactions. Please note, that you can only add bank details for one GBP account and one EUR account.

With Booyaa you can decide whether you would like to deposit via fiat (regular funds) or via cryptos. Log into your account and navigate to the “Deposit” for depositing via regular currency or “Deposit via cryptos” menus on the left, depending on your choice. Please note that you will be able to deposit only after your account has been verified. Depositing via regular currency can be made through several deposit methods such as: Visa, V Pay, MasterCard, Maestro or Wire Transfer.

Just like depositing, with Booyaa you can withdraw via regular currency or via cryptos. Log into your account, navigate to the menu on the left and choose the option that best suits you.

All of our clients must get familiar with our Legal Documentation. In order to verify your account please log into Exchange and click on the “Account Verification” option from the menu on the left. There you can also find more information about which documents are necessary for the verification.

Please read our article on cryptocurrencies here. You can also take a look at our Glossary where you can find some of the most popular cryptocurrency-related terms.

Booyaa offers an easy-to-use and secure platform, making cryptocurrency exchanging accessible to everyone. We take GBP/EUR deposits on one side of the trade and cryptocurrency deposits on the other side of the trade. After that, our users are able to exchange anonymously between themselves.

With Booyaa, you are able to exchange some of the most popular and liquid cryptocurrencies such as: Bitcoin, Ethereum, Monero and Tether.

It is important to keep in mind that there are a lot of smaller cryptocurrencies which are highly unstable, thus making them unsuitable for regular transactions.

You can always contact us via our channels. Please visit the Booyaa Contact Us page.